Oratile Kids Delivery Policy

  • 3 – 7 days working after day of order, depending on the region
  • Free delivery on all orders above R1500
  • Delivery times might change during SALE & Black Friday periods.
  • If your order was placed any time between Friday after 3pm & Sunday, the order will only be fulfilled & dispatch email will only be sent on Monday.
  • Your order may be delivered anytime between 08h00 and 17h00 and a signature (from you or a responsible third party) will be required as proof of delivery.
  • If you are not available at the time of delivery, and you have not agreed to allow a third party to accept delivery on your behalf, then you will be contacted by the courier service to arrange for a second delivery attempt.
  • We recommend that you nominate your usual daytime address (home, work or other) as your delivery address. If you do not have a regular daytime address and you are willing to allow a third party to accept delivery on your behalf, then you may nominate their usual daytime address for delivery of your Item/s.
  • Please note that post office boxes will not be accepted.
  • Please note that in certain areas deemed as high risk by our couriers, you might be contacted to make alternative arrangements for delivery to ensure the safe handover of your purchase.
  • Please take note of the provisions in our Terms and Conditions, as accepted by you, relating to Delivery.